Key Account Associate

💼 Job Title

Key Account Associate- Oncology

🔝 Reports to

Oncology Business Manager

🌐 Location

Morocco (Rabat & Nord)

🏢 Work Mode

In field

🧭 Division

Sales/Marketing

🗂️ Department

Commercial - RX: Sales

📝 Employment Type

Permanent

🧬 Why Cipla?

At Cipla, Caring for Life isn’t just our purpose-it’s our promise. We’re here to Make Life Thrive by making quality healthcare more accessible, inclusive, and impactful across One Africa.

With innovation at our core and compassion in every decision, we’re building teams that challenge conventions, uplift communities, and shape the future of healthcare.

Whether you’re in labs, logistics, leadership, or out in the field - every role fuels our mission.
At Cipla, you grow with purpose, lead with empathy, and belong from day one.

🎯 Job Purpose

The Key Account Associate in Oncology plays a vital role in ensuring that cancer patients across Morocco have timely access to the treatments they need. Reporting to the Oncology Business Manager, the KAA combines account management and field sales responsibilities, acting as the main point of contact for CHU, regional oncology centers, provincial hospitals, and private clinics.

In this dual role, the KAA:

• Drives product sales by engaging oncologists, pharmacists, and hospital teams through scientific discussions, detailing, and relationship building.
• Ensures access and availability of oncology products by managing tenders, purchase orders, and stock levels, and by coordinating closely with supply and procurement teams.
• Develops and executes account plans for each strategic hospital, anticipating barriers and providing practical solutions to optimize patient care.

By working closely with the Oncology Business Manager and cross-functional teams (Medical, Supply, Market Access), the KAA ensures the company responds effectively to the realities of Moroccan oncology care.

Ultimately, this role supports a clear mission: to make oncology treatments accessible, reliably available, and properly positioned within hospitals, while driving sales growth and fostering long-term, trust-based relationships with healthcare professionals.

📌 Accountabilities

1. Ensure Access & Availability of Oncology Products

• Secure product access through national and regional tenders (Ministère de la Santé, CHU, hôpitaux régionaux, centres d’oncologie).
• Monitor stock levels in each hospital and coordinate with Supply to anticipate shortages.
• Follow up on purchase orders, deliveries, and invoicing to guarantee continuity of availability.

2. Drive Sales Performance in Assigned Territory

• Promote the oncology portfolio to oncologists, hematologists, pharmacists, and hospital teams.
• Conduct regular field visits, scientific discussions, and product detailing.
• Achieve monthly/quarterly sales objectives in line with the national oncology strategy.
• Identify growth opportunities in public and private segments and convert them into concrete sales actions.

3. Manage Strategic Hospital Accounts

• Develop and execute account plans for CHU, regional oncology centers, provincial hospitals, and private clinics.
• Map decision makers and influencers within each institution:
  oncologists, pharmacists, heads of department, procurement, administration.
• Understand each account’s treatment protocols, patient pathways, and prescribing dynamics.
• Provide hospital teams with product support, training, and updated clinical information.

4. Lead Tender & Contract Activities

• Track tender calendars and anticipate upcoming opportunities.
• Support preparation of tender submissions with Regulatory, Market Access, and the Oncology Business Manager.
• Monitor tender performance and ensure contract compliance (pricing, volumes, timelines).
• Propose strategies to secure tender awards and long-term continuity.

5. Build and Maintain Long-Term Relationships

• Establish trust-based relationships with oncologists, pharmacists, and hospital administrators.
• Become their primary contact for both commercial questions and access/logistical matters.
• Support scientific meetings, workshops, or educational activities when relevant.

6. Cross-Functional Coordination

• Work closely with the Oncology Business Manager to align strategy and priorities.
• Partner with Medical Affairs, Supply Chain, and all the stakeholders to ensure smooth customer support.
• Share real-time field insights, competitive intelligence, and access barriers.

7. Performance Monitoring & Reporting

• Track sales performance, account status, tender progress, and stock levels.
• Provide accurate weekly/monthly reports to the Oncology Business Manager.
• Raise alerts early and propose corrective actions when needed.

8. Compliance & Ethics

• Ensure all activities respect Moroccan regulations, hospital rules, tender procedures, and company ethics.
• Maintain accurate, transparent records for audit readiness.

🧾 Qualification and Relevant Experience

• 1.  Education / Academic Background

• Bachelor’s degree (Bac+3) or higher in one of the following fields:
• Business / Marketing / Management (with strong interest in pharma)
• Additional certifications in oncology, hematology, hospital sales, or account management are a plus.

• 2.  Relevant Work Experience

• Minimum 3-5 years of experience in oncology or hematology hospital sales or key account management.
• Proven track record in selling hospital-based oncology or hematology products, driving adoption and account growth.
• Strong experience with hospital systems, tender processes, and procurement in Morocco is highly desirable.
• Prior exposure to public and private hospital environments (CHU, regional oncology centers, private clinics) is an advantage.

• 3. Skills & Competencies

• Deep understanding of oncology/hematology therapeutic areas and the hospital environment.
• Strong relationship-building skills with oncologists, hematologists, pharmacists, and hospital administrators.
• Ability to develop and execute account strategies, track KPIs, and optimize sales performance.
• Competence in negotiating tenders, contracts, and hospital procurement processes.
• Excellent cross-functional collaboration skills, working with Oncology Business Manager, Medical Affairs, Supply, and different stakeholders.
• Fluency in French; Arabic preferred for hospital communication; English is a must.
• Strong organizational skills, autonomy, and initiative.

• 4.  Additional Desirable Experience

• Experience in managing multiple hospital accounts in oncology or hematology.
• Knowledge of regulatory and compliance requirements for oncology hospital sales in Morocco.
• Participation in scientific meetings, education initiatives, or patient access programs in oncology/hematology.

🎁 Employee Benefits & Perks

From wellness days and hybrid work to Cipla University and real mentorship, we don’t just care for life, we power up your growth while we’re at it

🌍 Hybrid Work Model

🧠 Individual centered upskilling  

🧭 Mentorship & Coaching Pathways

🧘 Wellness First: Mental health, physio, mindfulness & more

🎂 Full-Day Birthday Leave

🏅 Recognition & Great Place to Work Vibes

🌱 Green Office Spaces Built for Well-being

🚀 Ready to Apply?

Hit Apply Now or connect with our Talent Acquisition Team. At Cipla, we don’t just hire talent, we invest in voices that move us forward