IT Business Partner

Posting Date: Dec 19, 2025

Department: Site IT

Business Unit: Information Technology

Country: United States

State: New York

Location: Central Islip

Req Id: 100318

NOTICE: The posting for local applicants only - is not for those applying for a global assignment and/or for employees working outside of Cipla's U.S. Subsidiaries or Affiliates.

Job Title: IT Business Partner -Manager (Quality Control/Quality Assurance/Research & Development)

Reports to: Head IT

Location: Central Islip, Long Island

Pay Range: $98,000-$135,000

Employment Type: Full Time - Salaried/Exempt

Work Hours/Shift: 8:30AM - 5:00PM

Job Purpose

This role is responsible for partnering with business for IT solutions following the Global, Regional and Country level set processes from phase of IT solutioning to Go Live & support. The role needs to interact with Cipla support functions and vendors / partners. This role will perform IT Systems Support including Systems Implementation, Validation, Administration etc., for QC, QA, R&D, RA etc., IT project coordinator role and stakeholder management for systems implementation.

Organizational Chart

Key Accountabilities

Application Management
• Build technical understanding of Quality Systems QC applications/software’s and end to end business processes to have the capability to propose system changes, process transformations in line with the evolving business requirements.
• SAP Support for Quality Module, Handling Audit Trails, CSV activities
• Network Administration, Software application management, Vendor management, User management with roles and profiles
• Define architecture of enterprise applications needed to have best in class engagement with internal employees, Vendors/Partners, Customers etc.
• Evaluate new technologies, develop innovative solutions to deliver business objectives.

Engage with stakeholders
• Multi-Functional teams across regions eg. Quality Control, Quality Assurance, R&D, RA, Engineering, Finance, HR etc. and IT Business Partners and other IT Verticals.
Strategy & Planning
• Determine opportunities to implement / scale applications across regions where there are similar business processes.
• Build business cases for implementation of tactical solutions where necessary keeping in mind the future Roadmap.

Project Management & Service Delivery
• Track committed project timelines, milestones, budgets, scope deliverables and business outcomes.
• Ensure that key performance indicators, success criteria are aligned with the desired outcomes.
• Propose, Design and Manage support models, ensure delivery of aligned SLAs for Incident, Change, Request Management for the delivered solutions working with partners.

Major Challenges

Driving Data standards and implementing IT Infra and security solutions as per business need

Ensuring applying UpToDate compliance standards in the IT solutions wherever applicable as per the ever changing and updated compliance rules.

Key Interactions

Internal

External

Business stakeholders – Quality Control, Quality Assurance, R&D, RA, Planning, Engineering, Finance, HR etc.,
IT business partners
Corporate IT Infrastructure and security team

Master Control – MES partner
QC Instruments vendor- Labware, Empower etc
QA, R&D and RA Application Vendors
QC Vendors for Implementation, Upgradation, Validation and Qualification Activities
LIMS/ELN Vendor (Labware)

Dimensions

IT QC, QA, R&D and RA Systems support including IT administration, Systems Validation, Instrument Software Validation, Maintain Infrastructure & Security etc.,
IT Solutioning and Projects execution and coordination
Partnering with internal and external teams
Partnering with business functional leads

Key Decisions:

Decisions	Recommendations
Customizing solution (if so to what extent) vs Standardizing/Transforming business process	Follow best practices
Scaling Global solution to other regions vs implementing a Local solution	Understand the business need and applicability
SLAs, Commercial negotiations with partners	Adhere to the agreed timelines with business functions

Skills & Knowledge

Educational qualifications:

A minimum of a bachelor’s degree in engineering, Information Technology or a related field.

Relevant experience:

5-7 years of work experience across various technology platforms.
Knowledge and experience in handling QC systems, LIMS, QA/R&D/RA applications
Experience with Quality, R&D, RA IT solutions (Waters/Master Control/LIMS etc.,), CSV activities with strong preference in pharmaceutical.

Skills

Strong skills in handling IT Quality Systems (QC systems – Empower, LIMS, ELN, Trackwise, QC Instruments/QA/R&D systems etc.,), Administration, CSV activities, and QC Systems validation and qualification
• Strong knowledge in handling QC Instruments
• Strong onsite working experience in QC Lab, R&D Lab and GMP areas in pharmaceutical manufacturing sites
• SAP Skills in Quality modules is desirable
• Demonstrated analytical skills
• Understanding Quality Systems solutions, Quality software’s, SQL/Oracle database, Application administration etc., and how to apply them to business scenarios.
• Advanced Microsoft Suite, with strong emphasis, Excel Skills, such Macros
• Experience supporting Quality – QC/QA, R&D and RA software solutions, IT infrastructure solutions etc.,

About Cipla

Cipla is a leading global pharmaceutical company, dedicated to high-quality, branded, and generic medicines. We are trusted by healthcare professionals and patients across geographies. Over the last eight decades, we have strengthened our leadership in India’s pharmaceutical industry and fortified our promise of strengthening our global focus by consolidating and deepening our presence in the key markets of India, South Africa, the U.S., and other economies of the emerging world. Driven by the purpose ‘Caring for Life’, Cipla’s focus has always been on making affordable, world-class medicines with a reputation for uncompromising quality standards across the world. In the last 85 + years, Cipla has emerged as one of the most respected pharmaceutical names in India as well as across more than 100 countries. Cipla is a fast-growing pharmaceutical company with a continued focus on the expanse of our strong legacy. Over the last five years, Cipla has significantly expanded its portfolio and presence in the U.S. with both a generic and brand division.

InvaGen Pharmaceuticals, Inc.

InvaGen Pharmaceuticals is a Cipla subsidiary engaged in the development, manufacture, marketing, and distribution of generic prescription medicines with focus on a range of therapeutic areas, including cardiovascular, anti-infective, CNS, anti-inflammatory, anti-diabetic, and anti-depressants. The company was founded in 2003 and is based in Central Islip and Hauppauge, New York. In October 2020, InvaGen established its project site in Fall River, Massachusetts to support the launch of Cipla’s respiratory business in the United States.

Equal Opportunity Employer

Cipla is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, sex, sexual orientation, gender identity, religion, national origin, genetic information, disability, protected veteran status, or any other legally protected group status. At Cipla, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require reasonable accommodation to make your application or interview experience a great one, please contact the recruiter.

Disclaimer on Pay Ranges

About the Salary/ Pay Range: The salary range mentioned above is an anticipated base salary range for this position. Exact salary depends on several factors such as experience, skills, education, and budget. Salary range may vary based ongeographic location. In addition to base salary, this position may be eligible for benefits and participation in a bonus program based on performance and company results.