Analytics, Process and Systems Manager

💼 Job Title

Analytics, Process and Systems Manager

🔝 Reports to

Head - Demand and Supply Planning (SA)

🌐 Location

Head Office -Cape Town

🏢 Work Mode

Hybrid

🧭 Division

Supply Chain Management

🗂️ Department

Planning

📝 Employment Type

Permanent

Closing Date

02 September 2025

 

🧬 Why Cipla?

At Cipla, Caring for Life isn’t just our purpose-it’s our promise. We’re here to Make Life Thrive by making quality healthcare more accessible, inclusive, and impactful across the continent.

With innovation at our core and compassion in every decision, we’re building teams that challenge conventions, uplift communities, and shape the future of healthcare.

Whether you’re in labs, logistics, leadership, or out in the field - every role fuels our mission.
At Cipla, you grow with purpose, lead with empathy, and belong from day one.

🎯 Job Purpose

Analyse and deliver actionable recommendations through research and analysis relating to all aspects of the Planning Function, KPI Management, Financial Planning, Reporting and Analysis, to provide focused and collaborative support to the Supply Chain Planning Function.

To push supply chain metrics, drive enhanced performance visibility, strengthen S&OP dashboard, bring root cause analysis , value stream mapping of key processes.

Actively contribute in the process of SCM transformation by driving identified initiatives and bring the analytical insights and project management to ensure achievement of deliverables as per the agreed timelines

To create and lead the transformation agenda and best in class supply chain practices for the function by optimising processes through automation & technology adoption. Drive Project Management & governance of transformation initiatives in Analytics, CI and Digital.

Complex role with multiple facets and both highly analytical, strategic, transactional, and operational in nature. Multiple stakeholders and focus on collaborative and cross functional working with both local and global stakeholders.

📌 Accountabilities

Institutionalization of best practices across the Function to improve performance and achieve Function goals

Drive capability building initiatives in the Function that address the capability gaps and result in tangible organizational and professional development outcomes

Coordinate discussions with demand & supply planners with the local and global IT, Digital and planning teams on the opportunities and initiatives.

Drive communication on the progress of various initiatives in Planning function in alignment with the SA SC Leadership Team to create awareness in the organization.

Support Demand Planning Manager and Supply Planning Manager with process and system streamlining and improvement plans

Driving Digitalization and automation of analytics and reporting in supply chain

Drive System integration and data support for automation and analytics.

Publish, analyse, KPI reporting and general reporting for Cipla SA Supply Chain Planning & Logistics Team

Support, assist, interact, contribute and manage relevant S&OP execution meetings with the relevant team members in the function

Assess, review, track & report on Function KPI’s.

Monitor and manage availability, and stock levels vs plan and other KPI's

Manage and Analyse Inventory performance and Improvement actions with the DC

Monitor & Manage all stock-related activity to monitor and maintain accurate inventory levels by location.

Analyse and propose stock norm requirements for all SKU’s.

Calculate ideal inventory and associated/required replenishment frequencies,

Identify ideal fulfilment models for products within departments and divisions based on sales plans, stock holding, stock cover, etc

Identify and review items with excess inventory and propose action plan.

Establish, design, manage, and assist with the development of scalable forecasting and stock management capability

Ability to meet tight deadlines and prioritize workloads.

Manage short dated stock and drive demand shaping with Marketing, mitigation planning with Commercial team.

Minimise write off costs on slow moving stock by proposing change in stock policy or demand shaping actions to reduce write off.

Providing commentary monthly on excess and shortfall stock as well as key drivers to inventory forward.

Liaise with Cipla India as home market for SA Market on key inventory and availability performance KPI’s

Provide replenishment requirement views for maintaining stock norms

Analyse, review, report and coordinate discussions with demand & supply planners on the opportunities and risks regarding demand and supply.

Provide input to supply points in developing inventory strategies on existing, new and phased-out products

Track stock supply point delivery vs actual, conduct required follow up to ensure service delivery

System Management and optimization in partnership with other departmental managers

Lead & Manage the annual Strat Planning and Budgeting projects

Lead and Drive Annual KPI Target Settings

Grow, develop  and knowledge sharing between team members

Root cause analysis and performance dashboard on performance KPIs to drive performance improvement

Establish and create reports for the function

Compile month-end reports and Presentations

Other duties as assigned

DASHBOARD AND ANALYSTICS:

Conduct ad hoc analytics required improve functional requirements, supply visibility and commitments

Support demand planning, supply planning teams and with process and system streamlining and improvement plans

Drive SKU STN analytics and segmentation in day to day planning activities

Driving Digitalization and automation of analytics and reporting in supply chain

Lost tree analysis and dashboarding of performance KPIs

Project manage and driving of select improvement projects as identified by Function head

Conduct process and value stream mapping and perform gap analysis of identified supply chain processes

🧾 Qualification and Relevant Experience

Relevant Bachelors University qualification in Supply Chain Management (BComm), Logistics (BComm) or Engineering (BIng) or Statistics

5+ years of planning and/or supply chain analytics

Exposure to supply chain and S&OP is a must

Exposure and experience in the Digital & CI space is a must

Experience in Demand & Supply Planning including replenishment forecasting is a plus

Understanding of General CI transformation methodologies

Understanding of multiple continuous improvement methodologies such as Lean Principles and Six Sigma preferred

Previous experience in data science is a plus

CPF or CPIM an advantage

Experience in the FMCG/Pharmaceutical industries is advantageous

Good working knowledge with ERP systems (SAP), Integrated Business Planning (IBP) and BI Platforms

Knowledge of SAP ECC data model and analysis is a must.

🎁 Employee Benefits & Perks

From wellness days and hybrid work to Cipla University and real mentorship, we don’t just care for life, we power up your growth while we’re at it

🌍 Hybrid Work Model

🧠 Individual centered upskilling  

🧭 Mentorship & Coaching Pathways

🧘 Wellness First: Mental health, physio, mindfulness & more

🎂 Full-Day Birthday Leave

🏅 Recognition & Great Place to Work Vibes

🌱 Green Office Spaces Built for Well-being

🚀 Ready to Apply?

Hit Apply Now or connect with our Talent Acquisition Team. At Cipla, we don’t just hire talent, we invest in voices that move us forward