Regional Sales Manager

I. Achieve Sales Target for the Region in alignment with the Overall commercial plan 

• Ensure systems are in place to allow sales team to receive their sales targets as per the predefined budget
• Initiate changes to use existing resources and forecast changing requirements and recommending changes as necessary
• Ensure sales plan implementation – tracks pushes and motivates sales team, reports and evaluates the progress together with the sales team and adjust the plan
• Observes the performance of each Sales Representative in the field on a regular basis
• Directs selling activities within the Region inclusive of Resource Deployment.
• Interacts with team on a regular basis and personally guides them as necessary.

II. Develops and manages Stake holder relationships within and outside the Cipla Medpro

• Maintains and expands customer base by counselling district sales representatives, build rapport with key customers and identify new customer opportunities
• Interact with line managers to ensure Sales meets the needs of the business
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• Ensure alignment with customer and stakeholder policy and procedure
• Ensure SLAs are in place and are adhered to and refined.
• Engage and consult stakeholders to determine timelines for Regional Sales requirements
• Interact with difficult customers and try and resolve dissatisfaction

III. Lead a motivated and effective sales team to achieve the sales target for the Region

• Motivate and lead the team of representatives by setting a personal example
• Coaching and mentoring the sales representatives to achieve difficult goals and help resolving problems
• Ensure adequate sales process and product training for all team members
• Prioritize tasks and ensure resource deployment as necessary
• Counsel poor performers and enable them by providing necessary support
• Develop individual development plan and conduct performance review
• Facilitate knowledge and skill transfer and foster team building

IV. Implement Sales and Marketing Agenda in the Region and track sales financial management

•  Achieve regional sales operational objectives by contributing regional sales information and recommendations
• Implement productivity, quality and customer service standards
• Complete audits and identify trends
• Track monthly cost centre spend
• Meet Regional Sales financial objectives through forecasting requirements and preparing the budget and then scheduling expenditures and variations